17 Sep 2017

Heydar Aliyev International Airport automates its operations with Amadeus technology

With tourism numbers to Azerbaijan increasing each year, airports in the country are challenged to meet changing passenger demands and provide them the best airport experience. Heydar Aliyev International Airport served 1.37 million travellers between January and May 2017, a 34% increase than the same period last year, and only expects this to continually rise.
As part of its ambition to seamlessly scale its operations and ensure a smooth passenger experience, Heydar Aliyev International Airport has rolled out the region’s first fully automated cloud-based airport management system. 
The Baku-based airport will replace some of its existing technology with five automated and scalable Amadeus solutions. The new technology will improve the airport’s management of aircraft parking, boarding gates, check-in desks, baggage, and other mission critical terminal services.
This long-term agreement will see the implementation of Amadeus’ full suite of airport solutions: Amadeus Common Use Service (ACUS), Baggage Reconciliation System (BRS), Airport Operational Database (AODB), Fixed Resource Management Solution (FRMS), and Flight Information Display System (FIDS). 
Some key benefits of these solutions include:
Flexibility throughout the airport. Passenger processing systems can be accessed and deployed anywhere in the airport. This means passengers can be checked-in and boarding passes can be printed from any location around the airport, resulting in more flexibility and better use of airport space.
Baggage peace-of-mind. Baggage information is collected by many different airport players, such as check-in, gate, ramp and baggage agents. Information is shared with everyone involved in moving a bag and getting it back to the passenger, to make sure flights take off with both the passenger and their baggage on board.
On-time and reliable flight data. Data lies at the heart of the airport. Thousands of pieces of information on flights,  baggage and equipment govern airport operations. Heydar Aliyev International Airport can now access to timely, high-quality operational data so the airport can better prepare and proactively manage operations throughout the day, and for future demands.

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Full Article: Amadeus IT Group

Source : Amadeus IT Group

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