Travelport, a leading Travel Commerce Platform, has today announced significant successes from converting its Italian customer base from old booking solutions to its industry leading merchandizing solution for travel agencies, Travelport Smartpoint.
By providing agents with access to an unrivalled choice real-time consumer ready travel content, Travelport Smartpoint is facilitating the agents need to search and book travel smarter and increase revenues. The travel agent community adoption rate in Italy reached record results, during 2016 as agencies embraced Smartpoint as their agency desktop in order to search beyond rate and availability to book travel – including the branded fares and ancillaries from over 400 of the world’s leading airlines and low cost carriers, as well as over 650,000 hotel properties to create tailor-made itineraries for their clients. Key Italian travel industry agencies commented on their experience with Travelport Smartpoint:
Maria Luisa Porciatti, General Manager at Holy Tours comments: "The time required to search for flight and hotel information has significantly reduced since adopting Smartpoint. The fully customizable, best value package for your customer options provides us with much more freedom to find the most appropriate solutions and more effectively satisfy the bespoke requirements of our customers."
Pasquale Imperatrice, travel agent at Scoop Travel comments: "Travelport Smartpoint empowers us to work on several areas simultaneously, in a simple, internet browser interface. We can easily retrieve all the reservations of the day and quickly switch from one customer to another, without the fear of losing your work on another PNR. "
Rodolfo Quattrini, Chief Operating Officer at Conti Travel, comments: "Booking ancillary services while trying to satisfy all the customer demands used to be a complicated story. With Travelport Smartpoint, agents no longer need to remember complex codes, the system provides a wide range of choices, once passenger data has been added. Meeting the customers personalized needs is no longer a challenge."
Full Article: Travelport
Source : Travelport