Simple, better, quicker, accurate: these are the hallmarks of the best online shopping experiences for travellers when it comes to booking a flight. And now customers of Air Canada have all of these features in a new and improved booking experience, powered by leading digital solutions from global travel technology company, Amadeus.
Air Canada, the largest provider in the Canadian market, recently unveiled the all-new aircanada.com featuring a new, responsive design, improved booking flow and enhanced search options for travellers. Amadeus’ technology will support the airline’s strategy of continued innovation and enhancement of its online retail channel.
“Our vision was to give Air Canada customers the best online shopping experience possible while also advancing our future-focus on continued global expansion. Amadeus’ technology and expertise brought that vision to reality. Working in close partnership with Amadeus, this latest initiative gives us the technology foundation to deliver a best-in-class digital experience and will allow us to continue to grow and serve more travelers worldwide,” said Lise Fournel, Chief Information Officer, Air Canada.
Air Canada’s completely re-engineered website offers simple and intuitive search and shopping. Benefits include:
- Simplified booking flow with fewer steps, including advanced seat selection
- More and better search options, including multi-airport search capability
- Responsive design which delivers mobile- and touch-screen-friendly use across any device, whether smartphone, tablet, laptop or desktop
- Enhanced site navigation and a choice of seven languages and 25 worldwide editions
Via aircanada.com, consumers can quickly find the flights, fares and services that best meet their needs, while opening up new selling opportunities for the airline. Future website enhancements include additional languages and editions, new mobile features and search functionality based on attributes beyond just date and destination.
Source : Amadeus IT Group